Faci88 Privacy Policy — Your Information, Fully Protected

Introduction

Welcome to Faci88. We believe that a trusted online gaming platform's greatest responsibility is protecting its users' personal information. This Privacy Policy explains what data Faci88 collects, why we collect it, how we use it, and what rights you have.

By using this platform, you are considered to have agreed to this Privacy Policy. Please read it carefully.

What Information We Collect

When you register and use our services at Faci88, we collect the following types of information:

• Identity Information: Your full name, date of birth, national ID number (if required).
• Contact Information: Email address, mobile number.
• Account information: Username, password (stored in encrypted form), and account activity history.
• Financial information: Transaction history, deposit and withdrawal records (we do not store card or mobile banking details).
• Device and technical information: IP address, device type, browser version, operating system.
• Usage Information: Games you have played, time spent active, pages you have visited.

Purpose of Data Collection

Faci88 uses your personal information only for specific, transparent purposes. The main purposes are:

• Completing the account creation and verification process.
• Ensuring secure transactions and preventing fraud.
• Delivering relevant promotions and offers to you.
• Providing customer support and resolving complaints.
• Meeting legal and regulatory obligations.
• Improving the platform experience.
• Ensuring responsible gaming and supporting players who may be experiencing problems.

Sharing Information with Third Parties

Faci88 never sells your personal information. However, limited data may be shared in certain specific circumstances:

• Service Providers: With trusted partners for payment processing, technical support, and similar purposes — strictly limited to necessary information only.
• Legal authorities: In response to a valid court order or lawful request from a government regulatory body.
• Fraud Prevention: To relevant authorities to prevent money laundering or other illegal activities.

Outside of the circumstances listed above, no information is shared with any third party without your consent.

Data Storage and Security

Your data is stored with the highest level of security. We use:

• TLS/SSL encryption — for all data in transit.
• AES-256 encryption — for all data stored at rest.
• Firewall and intrusion detection systems.
• Two-Factor Authentication (2FA) support.
• Regular system backups and recovery procedures.

Even after your account is closed, certain information may need to be retained for a specified period due to legal requirements. Once that period has passed, the data is securely deleted.

Your Rights

As a user of Faci88, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to Rectification: The right to have incorrect or outdated information corrected.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain cases.
• Right to object: The right to opt out of marketing communications.
• Right to data portability: The right to receive your data in a structured, portable format.

To exercise any of these rights, please contact our support team.

Cookie Policy

Faci88 uses cookies on its website and app. Cookies are small digital files stored on your device. The types of cookies we use:

• Essential cookies: Essential for the site to function properly.
• Performance Cookies: To understand which sections of the site are used most.
• Functionality Cookies: To remember your preferences (such as language settings).

You can disable cookies at any time through your browser settings, though doing so may affect the functionality of certain features.

Mobile Application

When you download and use the Faci88 mobile app, it may request certain additional permissions, such as push notifications. These permissions are used to improve your experience and can be turned off at any time. The app does not access any other data stored on your device.

International Data Transfers

Faci88 is an international platform, so your data may be stored on servers located in other countries. Regardless of where your data resides, we maintain the same high standards of security and privacy.

Protection of Minors

Faci88 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we are notified that data from a minor has been collected, we will delete it immediately.

Policy Changes

This Privacy Policy may be updated from time to time. We will notify you of any significant changes via email or a platform notification. The latest version of the policy will always be available on this page.